Briefing: employing now for a certain future

Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this week’s briefing we hear from Guy Lean, of Hospitality People Group, Will Winch, of Mishcon de Reya and Arnaud de Saint-Exupery, of the Andaz at Liverpool Street.

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Briefing: where are the skill gaps?

As the market comes tentatively out of recession there are some deep-lying skill gaps that hoteliers have to fill. In this week’s briefing we hear from key experts on the market for employ-ability within the hospitality sector. There is now a real opportunity for both individuals and employers to be part of, and create, a formidable team. Interviewees include Guy Lean of Hospitality People Group, Will Winch of Mishcon de Reya, and Sir David Michels, of Michels & Taylor

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Briefing: Critical Success Factors: People or Technology?

There is no denying that technology is a huge contributing factor to any successful hotel operation, however is it the most significant? In this weeks briefing we hear from leading experts, in the field of hospitality, discussing the importance of hotel staff and managers. Experts this week include Guy Lean of Hospitality People Group, Thomas Storey of Fairmont Raffles Hotels and Michael Hirst of CB Richard Ellis.

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Briefing: LinkedIn creating tremendous noise?

With 3 out of 4 companies using social media in the recruitment process (Source: eFinancialCareers.com), this briefing looks to understand how in an online and digital world you can be successful. Leading experts from hospitality, law and recruitment give invaluable insight into this new marketing channel. This includes Guy Lean of the Hospitality People Group, Adam Morallee of Mishcon de Reya talking about retaining exclusivity and Lina Stahl on the advantages of TripAdvisor.

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