Briefing: Government’s contribution to hospitality

Hospitality is one of the most stable sectors globally. There is no doubt that the long-term projection for the industry is incredibly healthy with travel and tourism going from strength to strength. Why then are global governments not paying that much attention? And how should the industry change this?

In this briefing we hear from experts who are looking to demonstrate to global governments why hospitality is an incredibly vibrant industry to be investing in. Including comment from:

  • David Thomson, COO of JA Resorts & Hotels on getting the attention of government
  • Paul Slattery, Director of Otus & Co Advisory Ltd on why governments should get their act together
  • Nick van Marken, Partner & Global Head – Travel, Hospitality & Leisure of Deloitte LLP on new leaders needed to bring back optimism
  • And Gaël Le Lay, Head of Hotel Investment of AXA Real Estate on why governments shouldn’t get involved…
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: keeping your team and colleagues motivated

In a global hospitality organisation it can be very difficult to keep in touch with colleagues in multiple locations, in multiple languages, across multiple timezones. Motivating these cherished members of your team is a task which shouldn’t be taken lightly considering these people are conveying the brand standards to your guests 24/7.

But how do you maintain the high-standards you expect? And, perhaps more importantly, how do you retain those members of staff who are the true champions of your hospitality organisation. This is discussed in this week’s briefing, with comments from:

  • Pierre O. Botteron, VP – Human Resources for Swissotel Hotels & Resorts on the need to deliver in-house consistency
  • Gerald Lawless, President & Group Chief Executive Officer for Jumeirah Group on keeping his colleagues motivated
  • David Thomson, COO for JA Resorts & Hotels, on retaining your cherished staff
  • Robert Gaymer-Jones, CEO of Sofitel Luxury Hotels on retaining the brand philosophy globally

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

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