John Brennan Archives - Hospitality People Group | Global Hospitality Recruitment

Briefing: the hotel industry in the UK

Posted on 28.03.201321.02.2019 by pmalone

The hospitality industry in the UK is not a unique one. However, the gap between London and the rest of the country is seemingly getting larger. In fact the BBC reported this week that ‘London’s top ten boroughs alone are worth more, in real estate terms, than all the property of Wales, Scotland and Northern Ireland, added together.’

Where is the future of the UK market? How has it been impacted by the continuing lack of deal-making? What hotel product will work well in this market? All questions raised and answered in this week’s briefing, with:

Chris Boulton, CEO of yoo on the UK polarisation

Joe Stenson, of Queensway Group and the growth in the budget sector

Peter Malone, Managing Director of Madison Mayfair on the UK fragmentation

And John Brennan, CEO of Jurys Inn Hotels on what he understands the UK market to be like

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: Europe still a challenging environment

Posted on 31.01.201321.02.2019 by pmalone

Deal making activity has undoubtedly slowed in the past couple of years, with Europe feeling the full force of economic instability. In many ways this period of uncertainty and distress has allowed many from the hospitality world to restructure businesses and cut relevant costs in order to survive. Consequently, businesses are now run much more efficiently.

There are still challenges with growth and hospitality needs to demonstrate that it is a valuable industry that the Governments of Europe, and the World, should take seriously.

In this briefing we hear from:

John Brennan, of Jurys Inn Group on the challenges with growth in Europe

Robert Shepherd of IHG on re-focusing for the European market

Andrew Sangster Editor of Hotel Analyst on opportunities emerging in restructuring

And Clive Hillier, of Vision Hospitality Asset Management on no more cost-cutting left to do

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Briefing: is hospitality harnessing online data?

Posted on 13.12.201221.02.2019 by pmalone

The explosion of social networks in the past couple of years has opened new opportunities to engage with customers. People are quick to post comments, ask questions and write reviews. This trend is only going to continue.

Organisations cannot remain on top of everything that is going on, but they certainly need to be aware of what is being said. With numerous ‘listening’ tools in the market there is a need to be intelligent with online commenting as a business as well as getting a feel of what the market is saying about you.

But is hospitality doing enough in the digital world? This question is answered in this week’s briefing, including comment from:

Sean Worker, CEO of BridgeStreet on whether the industry is using the data intelligently.

Andrew Sangster, Editor of Hotel Analyst on applying the data to the consumer.

John Brennan, CEO of Jurys Inn Hotels on using data to target his customers.

And Peter O’Connor of the Essec Business School on the industry uptake of the new social technologies.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Briefing: providing value for money in low cost hotel operations

Posted on 29.11.201221.02.2019 by pmalone

One trend in hospitality has not changed for over 2000 years – people want a good bed, a decent shower and somewhere safe to sleep the night. The growth in the low-budget sector has been testament to this.

Hotel brands still need to deliver value for money, but if the above components are at the core of any offering, the likelihood is that the perceived value of the product is high.

Many believe there will be continued growth in the budget sector with new innovations allowing the best use of space.

Experts in this week’s briefing include:

Joe Stenson, of Queensway Group on the transparency needed with hotel products.

Peter Malone, Managing Director of Madison Mayfair on delivering a great service at a reduced cost.

Andrew Sangster, Editor of the Hotel Analyst on the 2,000 year old trend.

And John Brennan, CEO of Jurys Inns Group on targeting customers at the right price.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Briefing: understanding successful hotel operations

Posted on 08.11.201221.02.2019 by pmalone

The components of a successful hotel may seem simple, however, mastering how a hotel ensures repeat business and customer loyalty is hard. There are many variables which can affect a customer’s perception, right down to the towels, glasses and coffee you provide.

With the immediacy of online commenting, it is essential that all staff and stakeholders are up to scratch with how you operate. Successful hotels are able to ensure great stays for their customers by managing their expectations and understanding exactly what they want.

Some hospitality experts share their thoughts on what they believe ensures a hotel’s success. Including comment from:

Simon Vincent, President – Europe for Hilton Worldwide on the core component of any hotel.

Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the commoditisation of hotels which diminishes service.

Chris Boulton, CEO of yoo Hotels, on creating a memorable location for guests.

And John Brennan, CEO of Jurys Inn Hotels on instilling passion in the workforce to ensure success.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Briefing: contemporary hospitality innovation

Posted on 30.08.201221.02.2019 by pmalone

Innovation within hotels is an essential part of hotel construction. Letting rooms go too long without renovation can severely damage a brand, especially when pictures and opinion can be readily shared at the click of a button. But how can you be innovative without huge investment.

Some of the leading brands are taking new steps to reduce costs with room construction as well as renovating old rooms to come in line with the modern-day consumer.

How innovative can you be with a hotel room though? Many believe that the real innovation we are going to see is in marketing and communication of brands rather than the physical innovations of a hotel.

These issues are discussed in this week’s briefing. Including comment from:

Robert Shepherd, of InterContinental Hotel Group speaking about constructing rooms off site to reduce costs.

Andrew Sangster, of Hotel Analyst, on innovations seen in communication not engineering.

John Brennan, CEO of Jurys Inn Hotels, on the investment his company is undertaking in technology

And Guus Bakker, of Frasers Hospitality on equipping rooms with relevant technology.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.