Briefing: developing the owner / operator relationship
The owner and operator relationship is a constantly developing alliance. In this new fast-paced, information abundant world many believe that industry’s reaction to changes in this relationship has been too slow. It is essential that all parties understand the best way to manage this integral relationship.
This week, our experts discuss how they see the relationship blossoming and the pitfalls to avoid:
- Christoph Härle, CEO – Continental Europe, Hotels & Hospitality Group of Jones Lang LaSalle on the professionalism of the relationship
- Laurence Geller CBE, Former Chairman & CEO of Strategic Hotels & Resorts on tensions arising
- Rudi Jagersbacher, President – Middle East & Africa of Hilton Worldwide, on the sophistication of owners
- Nick van Marken, Partner & Global Head – Travel, Hospitality & Leisure of Deloitte LLP on the skewed perception he sees
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