Briefing: successful deal-making in 2013

As the 2013 International Hotel Investment Forum makes its annual appearance in the calendar, many will be looking to network and understand where the next great deals of this year will come from. Where are the hot markets? Which are the most innovative hospitality companies? Who should we be watching? How will projects get financed? Many of the delegates will be looking for answers to these questions at the conference.

In this briefing we hear from key experts with their thoughts on where the finance will come from and what makes a great deal.

Including:

  • Kingsley Seevaratnam, of Westmont Hospitality Group, on what he thinks defines a good deal
  • Andrew Sangster, Editor of Hotel Analyst, on deal activity picking up
  • Simon Vincent, President – Europe for Hilton Worldwide on what they look for in a deal
  • And Sean Worker, CEO of BridgeStreet on the bank’s situation as we move out of recession.
 


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Briefing: adopting big brand strategies

All hospitality companies strategise over where the next growth market is, where can I cut costs in the current business and how can I appeal to my consumer even more? But what do the big brands think and planning for the future?

In this briefing we hear from executives at Hilton Worldwide, InterContinental Hotel Group and Accor Hotels on where they believe the growth of their brands will be. Understanding what they believe the development pipeline is can help shape the trends we may see in the future of hospitality.

Experts this week include:

  • Robert Shepherd, SVP Development and Design – Europe of InterContinental Hotel Group on strategies for a multi-brand organisation.
  • Andrew Sangster, Editor at Hotel Analyst, on what strategies the big hotel brands are employing.
  • Simon Vincent, President of Hilton Worldwide for Europe on the expansion of the Hilton brand.
  • And Yann Caillere, President & COO of Accor Hotels on the hospitality market in general.
 


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Briefing: understanding successful hotel operations

The components of a successful hotel may seem simple, however, mastering how a hotel ensures repeat business and customer loyalty is hard. There are many variables which can affect a customer’s perception, right down to the towels, glasses and coffee you provide.

With the immediacy of online commenting, it is essential that all staff and stakeholders are up to scratch with how you operate. Successful hotels are able to ensure great stays for their customers by managing their expectations and understanding exactly what they want.

Some hospitality experts share their thoughts on what they believe ensures a hotel’s success. Including comment from:

  • Simon Vincent, President – Europe for Hilton Worldwide on the core component of any hotel.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the commoditisation of hotels which diminishes service.
  • Chris Boulton, CEO of yoo Hotels, on creating a memorable location for guests.
  • And John Brennan, CEO of Jurys Inn Hotels on instilling passion in the workforce to ensure success.
 


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Briefing: using data intelligently

The proliferation of data has never been so prevalent. Information is being created like never before. Customer interaction in hospitality through technology and software has been used for some time. As these systems become more sophisticated, companies can in turn be much more targeted and personalised in the way they interact with their customers.

The problem in all industries isn’t so much getting the data, it is understanding the data and what it means for future decision-making. Experts believe that 80% of the data that is needed in contemporary decision-making now sits outside your business.

This week we hear from technologists, hoteliers and analysts on their perception of how this is impacting every business, including:

  • Simon Vincent, of Hilton Worldwide on his company using the data of a 30million strong loyal database of customers
  • Sean Worker, of BridgeStreet on the balance needed between technology and real experience.
  • Andrew Sangster, of Hotel Analyst on the lack of analysis the hospitality industry is doing on the vast data they create.
  • And Peter O’Connor, of the Essec Business School on how hospitality can be utlising the data more effectively.
 


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Briefing: defining a good deal

Following on from last week’s briefing where we looked at the complexities surrounding hotel deals, this week we’re examining the importance of constructing successful deals. Learning from experience can often unlock the ideas and impetus needed.

This briefing includes comment from financiers and hoteliers alike on what they believe defines a good deal. Interviews this week include those with:

  • Timothy Lloyd-Hughes, of Deutsche Bank on which projects will get the debt and equity.
  • Simon Vincent, of Hilton Worldwide on what they look for in a deal.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels, on the confidence seen in the deal-making market.
  • And Kingsley Seeveratnam, of Westmont Hospitality Group on what he believes defines a good deal.
 


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Briefing: hospitality embracing digital marketing

Many large organisations are now coming to terms with the new digital channels. It is a highly effective way of communicating with consumers, potential customers and other people in their respective industries.

Hospitality is in a unique position to establish relationships with all stakeholders using this new channel. The amount of information hotel brands collect is a rich mine to ensure brand loyalty.

However, social media does have its downfalls and some of these are explored by this week’s experts:

  • Ed Fuller, former President and Managing Director of Marriott International, on getting the right combination of marketing channels.
  • Sir Nigel Knowles, co-Global CEO of DLA Piper, on the implication for leaders with this new medium.
  • Prof. Ian Goldin, of the Oxford Martin School at the University of Oxford, on the cultural impacts social media is having
  • Simon Vincent, President – Europe for Hilton, on his company embracing these new digital channels.
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Briefing: strategies for tackling European market

Europe is a continent which has seen dramatic change in the last 5 years. The landscape for deal making has completely changed, consumer demand has shifted and there is still a need for Europe to find its footing after a troublesome few years.

In this briefing we get a few perspectives on companies strategies for this market. Are there better opportunities elsewhere? Is recovery going to be easy? Where do the opportunities lie?

We hear from:

  • Simon Vincent, President – Europe for Hilton International on where he sees the opportunities.
  • Yann Caillère, President & COO of Accor Hotels, on what sectors are seeing growth in Europe.
  • Nick van Marken, Global Hospitality Leader at Deloitte on the continent’s recovery after the recession.
  • And Francois Baudin, of Fairmont Raffles Hotels on where they are focusing their efforts.
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Briefing: Components of contemporary deal making

Financing projects has seen dramatic change in the last 3 years. Understanding what components are needed to secure that finance is integral for growth.

Is 2012 the year we see a resurgence in hospitality deal making? What is the environment needed for doing deals?

Key experts share their thoughts on how investment has changed and if they are seeing a resurgence in project finance, including:

  • Sir Nigel Knowles, co-CEO of DLA Piper, on the conditions needed to see more deals.
  • Simon Vincent, President for Europe of Hilton Worldwide, on what projects get financed.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels, on what is needed to secure that finance
  • And Steven Rudnitsky, President & CEO of Dolce Hotels and Resorts, about the resurgence in deal making
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Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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