Briefing: Surfing the digital wave

This week’s briefing is a little different. A short feature with a host of experts speaking about the impact of digital technology and the changing dynamics of the hospitality business. Are you prepared for disruptive technology? Have you fully embraced the social world? Do you have all the data to make decisions? What are your customers saying about you?

In this briefing we hear from Julie Meyer of Ariadne Capital and Dragons’ Den, Gebhard Rainer of Hyatt International and Keith Holdt of Swiss Post Solutions.

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Briefing: employing now for a certain future

Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this week’s briefing we hear from Guy Lean, of Hospitality People Group, Will Winch, of Mishcon de Reya and Arnaud de Saint-Exupery, of the Andaz at Liverpool Street.

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Briefing: effects of recession still being felt

There are still many effects that the recession has bought on the hospitality market. Not least the fact that we are not yet seeing the buoyancy that was seen pre-2007. Sharing their thoughts in this week’s briefing are experts that give insights on a variety of variables that could still effect the nature and speed of the recovery. Experts include, Sir David Michels, of Michels & Taylor, Martin Armitstead of Wyndham Hotel Group and Michael Hirst of CB Richard Ellis.

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