Briefing: hospitality is more than a job

Traditional career paths are changing and new roles are opening up within hospitality. Still there are some pieces of advice that will always be relevant. Grasping opportunities and experiencing how a business works is important. Having an understanding that extends beyond your own role or department is invaluable.

The industry has its own set of values and core skills. In this briefing four experts share their experience and offer insight into hospitality careers:

  • Paul Pisani, SVP – Hotel Development, Corinthia Hotels on the wide range of the hospitality industry

  • Michael Devereux, Director – Acquisitions & Development, Starwood Hotels & Resorts on the hospitality industry offering many career paths

  • Sinai Pedreschi, Director of Sales & Marketing, The Stafford London by Kempinski with advice for new recruits to the hospitality industry

  • Mohammed Al Nashwan, Chairman & Managing Director, HARTT Hotel Consulting on hospitality being a lifestyle, not a job

 


If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: maintaining motivation and loyalty in colleagues

A motivated team member is infinitely more valuable than a stifled or disengaged one. Both new talent and top executives are more likely to be loyal if they are offered opportunities to grow and have an active involvement in company achievements.

How important is it to provide avenues for professional development? In this briefing leaders in the hospitality industry discuss their experience of motivating and encouraging staff. With comment from:

  • Christine Hodder, General Manager at The Stafford London by Kempinski on motivating staff and developing team players.

  • Bob Loewen, COO of Wyndham Hotel Group on people being a core philosophy.

  • William Heinecke, Chairman & CEO of Minor Group on getting staff loyalty through empowerment

  • Amine Moukarzel, President of Golden Tulip Hotels on retaining top staff through motivation


    If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

    Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: the ‘big data’ minefield

The digital economy is producing unparalleled amounts of data, in part due to increased customer engagement through social media and online platforms. Simultaneously, the capability of technology and data management systems is progressing rapidly, allowing the vast silos  of data within the hotel industry to be put to good use.

This briefing looks at the process of analysing the hospitality industry using data and the issues that arise from increased access to valuable and sensitive information. Comment from:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on managing customer data

  • Carlo Gagliardi, Partner, PricewaterhouseCoopers on why hotels must use big data wisely

  • Andrew Boshoff, Head of Strategy & Development at Global Hotel Alliance on creating smart, usable data.

  • Elizabeth Winkle, Managing Director of STR Global on crunching data for the hotel industry

If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: a sustainable future for hospitality

Sustainable innovation is a phenomenon invading the consciousness of the hospitality industry. While it is not always a priority above profit margins and customer satisfaction we are seeing more integration of sustainable thinking within business strategy.

Sustainability includes making environmentally friendly adaptations within hotel design and providing economic sustainability by improving local relationships. Implementation of these ideas will give longevity to the industry. In this briefing we hear from a variety of professionals who are embracing the concept, including:

  • Denis Sorin, CEO of Mangalis Management Group on sustainable development in the hospitality industry

  • Margaret McMahon, Managing Director of Wimberly Interiors on sustainable design in hospitality

  • Amine Moukarzel, President of Golden Tulip Hotels on seeking out profit and sustainability for owners

  • Russel Sharpe, COO in the Hotel Division of Landmark Hospitality on biting the bullet on sustainability

 


If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

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