Briefing: mobile – the big sell

Mobile technology is expanding at such a rate that it is really any wonder how people keep up with it. iPhone 5GS, Samsung Galaxy S4, Windows 8, Android, and BlackBerry are just a handful of terms that are in our modern-day vernacular without many of us really understanding what it means for us and for business.

Mobile smartphones are the most powerful selling technique which is set to dominate long into the future and we need to be utilising this medium across our business. Whether that’s checking emails, social networks, looking for reviews, playing games, watching films, purchasing hotel rooms and perhaps after all that making a phone call. It should certainly be embraced and our experts this week discuss this with comment from:

  • Cyril Ranque, SVP of Global Market Management for Expedia on the power that these devices bring to the consumer.
  • Douglas Rice, Executive VP & CEO of Hotel Technology Next Generation on expectations being raised with mobile
  • Leo Brand, CEO of Swisscom Hospitality Services on the need for hospitality to up its game
  • Peter O’Connor, Professor & Academic Director of ESSEC Business School on seizing the immense power of mobile in hotels

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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: developing the owner / operator relationship

The owner and operator relationship is a constantly developing alliance. In this new fast-paced, information abundant world many believe that industry’s reaction to changes in this relationship has been too slow.  It is essential that all parties understand the best way to manage this integral relationship.

This week, our experts discuss how they see the relationship blossoming and the pitfalls to avoid:

  • Christoph Härle, CEO – Continental Europe, Hotels & Hospitality Group of Jones Lang LaSalle on the professionalism of the relationship
  • Laurence Geller CBE,  Former Chairman & CEO of Strategic Hotels & Resorts on tensions arising
  • Rudi Jagersbacher, President – Middle East & Africa of Hilton Worldwide, on the sophistication of owners
  • Nick van Marken, Partner & Global Head – Travel, Hospitality & Leisure of Deloitte LLP on the skewed perception he sees

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: extraordinary continued growth for Middle East

There is no doubting that the growth story for the hospitality sector in the Middle East region is compelling. The emergence of the region as a hub of investment means it is continuing to be an exciting prospect specifically for hotel development.

Capitalising on this non-stop growth is something discussed in this week’s briefing. Where are the opportunities? Are there markets that have too much hotel product? What hotel product will work in the next 3-5years? Answering these questions includes:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on the phenomenal growth he sees.
  • Neil George, VP – Acquisitions & Development, Africa & Middle East for Starwood Hotels & Resorts on the continued opportunity for luxury hotel brands
  • Amine Moukarzel, President of Golden Tulip Hotels on the emerging markets he sees for the region.
  • Darroch Crawford, Managing Director of Premier Inn Hotels LLC on understanding the opportunity for his brand
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

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