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Briefing: Critical Success Factors: People or Technology?

There is no denying that technology is a huge contributing factor to any successful hotel operation, however is it the most significant? In this weeks briefing we hear from leading experts, in the field of hospitality, discussing the importance of hotel staff and managers. Experts this week include Guy Lean of Hospitality People Group, Thomas Storey of Fairmont Raffles Hotels and Michael Hirst of CB Richard Ellis.

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Briefing: utilising brand to stay ahead of competition

Rising above competitors is the key to any successful offering. In this weeks briefing, yourBusinessChannel speaks to some of the leaders of the hospitality industry on how getting the correct branding, throughout the hotel, is essential and the pitfalls that can be faced. People interviewed this week include Kirk Kinsell of InterContinental Hotel Group, Arthur de Haast of Jones Lang Lasalle Hotels and Guy Lean of Hospitality People Group.

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Briefing: LinkedIn creating tremendous noise?

With 3 out of 4 companies using social media in the recruitment process (Source: eFinancialCareers.com), this briefing looks to understand how in an online and digital world you can be successful. Leading experts from hospitality, law and recruitment give invaluable insight into this new marketing channel. This includes Guy Lean of the Hospitality People Group, Adam Morallee of Mishcon de Reya talking about retaining exclusivity and Lina Stahl on the advantages of TripAdvisor.

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Briefing: Was that lunch (technically) Bribery?

Policy in a drawer won’t save hospitality execs: In this week’s briefing we hear from leading experts about employment issues of the workforce. Notably, the impact of the Bribery Act’s strict criminal liability for employers. yBC, the company behind the Hospitality Channel, have interviewed key people, including Will Winch at Mishcon de Reya, Colin Stanbridge the Chief Executive of the London Chamber of Commerce and Industry, and Guy Lean from Madison Mayfair to bring you insights and useful advice.

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If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

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