Gen Y seek freedom from old style management

Generation Y will be the largest part of the workforce in 2015. A new study from Ashridge Business School and MSLGROUP says that Generation Y have a completely different attitude to work. The study shows that Generation Y, also known as Millennials, no longer go into the world of work with the expectation of staying in one organization and working their way up. In fact, 43% of those surveyed worldwide said they intended to leave their current company in the next two years.

Experts from the hospitality industry comment on the Generation Y workforce:

Research shows that Generation Y would prefer to have some freedom to live their lives rather than dedicate all their time and energy to work. On average, 89% of the working under 30s surveyed by Ashridge in India, China, UK, France, USA and Brazil, said that work-life balance was important to them. This tallies with research by PwC in which 71% of their millennial employees said that work demands interfere with their personal lives. This report also found that: ‘Millennials do not believe that productivity should be measured by the number of hours worked at the office, but by the output of the work performed.’

Generation Y also wants a new type of manager. In the Ashridge survey, overall, less than a third (31%) felt the role their manager played fitted what they want. They consistently said their ideal manager would act as a friend or mentor. In their working lives, a sense of achievement, feeling valued or respected, and job security were also highly valued.

This week’s videos feature comment from:

  • Nicolas Mayer, Partner, Industry Leader – Lodging & Tourism, PWC on how to maximise your Gen Y workforce.

  • Karen Friebe, Partner, Berwin Leighton Paisner LLP on increasing flexibility in work.

  • Ömer İsvan, President, Servotel Corporation on working with a new generation of talent.

  • Wolfgang Neumann, President & Chief Executive Officer, The Rezidor Hotel Group on company leaders connecting with Gen Y staff on social media.

If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: the ‘big data’ minefield

The digital economy is producing unparalleled amounts of data, in part due to increased customer engagement through social media and online platforms. Simultaneously, the capability of technology and data management systems is progressing rapidly, allowing the vast silos  of data within the hotel industry to be put to good use.

This briefing looks at the process of analysing the hospitality industry using data and the issues that arise from increased access to valuable and sensitive information. Comment from:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on managing customer data

  • Carlo Gagliardi, Partner, PricewaterhouseCoopers on why hotels must use big data wisely

  • Andrew Boshoff, Head of Strategy & Development at Global Hotel Alliance on creating smart, usable data.

  • Elizabeth Winkle, Managing Director of STR Global on crunching data for the hotel industry

If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: extraordinary continued growth for Middle East

There is no doubting that the growth story for the hospitality sector in the Middle East region is compelling. The emergence of the region as a hub of investment means it is continuing to be an exciting prospect specifically for hotel development.

Capitalising on this non-stop growth is something discussed in this week’s briefing. Where are the opportunities? Are there markets that have too much hotel product? What hotel product will work in the next 3-5years? Answering these questions includes:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on the phenomenal growth he sees.
  • Neil George, VP – Acquisitions & Development, Africa & Middle East for Starwood Hotels & Resorts on the continued opportunity for luxury hotel brands
  • Amine Moukarzel, President of Golden Tulip Hotels on the emerging markets he sees for the region.
  • Darroch Crawford, Managing Director of Premier Inn Hotels LLC on understanding the opportunity for his brand
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

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